1.What is NewWOWAccounts.com about?

NewWOWAccounts.com is a massive network for MMOG that sells large quantities of accounts. Our main goal is to offer the best selection of MMOG game accounts, especially the wow accounts. Anyone interested in buying an account can browse our items using our advanced search function before making a purchase.

Purchasing an account

2.How do I purchase an account at NewWOWAccounts.com?

Step 1. Select your game: To purchase an account from NewWOWAccounts.com,first select your game.
Step 2.Browse Accounts: Next, you can choose to browse the full account selection or clarify your search using the advanced search function. Using the search function is recommended, as there can be hundreds of accounts available at any given time and the selection can be quite daunting.
Step 3. Make Purchase: After a suitable account has been selected, click the button "buy now". After entering payment information and a few contact details, you can complete the purchase.
Step 4. Transfer of Ownership: The final step in the account purchase process is transfer of the account details and on our live help. Congratulations on your purchase and best of luck gaming!

3.What should I do after sending the payment to buy an account?

After sending the payment to us, you should contact our livehelp as soon as possible, then the customer support will help you to finish the transaction, and send the information to you.

4.If I buy an account, how long does it take to complete the order?

Purchase orders are normally completed within 30 minutes. You can be online and playing within the hour!

5.If I buy more than one accounts, can you give me some discount?

If you can buy more than one account from our website at the same time, we can offer you some discount. But we need to check your effective license in your country, or you can pay us by western union, by which we can offer you more discount.

6.How do I know what expansions an account has enabled?

At the moment the only way to verify what expansions an account has enabled is by visiting our live chat and directly asking a Customer Support Representative. There is a function in the works to better record and communicate this particular account metric.

7.Can I change the email myself after I buy an account from your website?

No, you should contact our livehelp 30 days after you buy the account, then our customer support will help you to change the email, and transfer the ownership totally to you.

8.Can I give in game currency instead of cash for an account?

No. At the moment we do not accept in game currency in lieu of cash.

9. Are there discounts for larger orders?

Yes, we offer bulk discounts on a case by case basis. Please contact us via Live Help to discuss a bulk discount.

10.Why does my order require phone verification?

We would like to take all possible steps to protect our clients' details as well as the integrity of accountol.com. By talking with our clients on the phone, it not only makes the transaction fast, easy and safe, but also gives us a chance to strengthen our connection with our clients and answer any questions you might have.

11.Why do your prices change so frequently?

We raise and decrease our prices in accordance with market supply and demand. When supply is short and demand is high, prices will increase. When supply is plentiful but there is little demand, prices will decrease. This is the reason for changing prices and also why currency prices may vary from server to server on one game.

consignment

12.What is consignment?

Consignment is that you consign your account on our website, and you can get payment after your account is sold to the third buyer. And if your account is failed to be sold within two months, we will return your account in full functioning condition.

13.How long does my account should be sold if choose consignment?

Generally, the consigned account should be sold within half a month on our website. And the payment will be delivered right after the ownership is totally transferred.

14.What if my account fails to be sold after two months on your website?

If it fails to be sold in two months, we will return the account to you completely, or you can choose to sell it to us on instant payment.

15.What if my account is stolen on your website?

We are a reputed website with high protective techniques. The chance your account to be stolen on our website is slim. But if that happens, we will be responsible for it.

Trade

16.What is trade-in?

Trade-in means if you have an old account, which you don’t like it any more, and want to change for a new one. You trade it with a new one you like.

17.Do I need to spend money if I trade the accounts?

Yes. But you don’t need to pay the total balance between the two. If you trade an account with us, you only need to pay a slight amount of payment, which is quite less than you buy a new one.

Selling accounts

18.How do I sell my account to accountol.com?

Step 1.Submit Account Details: First submit your account details under the submission page for your game. The required details for the submission may vary slightly from game to game. To sell your account click here.
Step 2. Review Bid: After submitting the account details, you will receive a bid for your account within an hour.
Step 3. Accept Bid: If you decide to go forward with the sale, simply click the link within the confirmation email to accept the bid and continue the sell process.
Step 4. Verification: Once the bid has been accepted, there will be some additional verification steps to ensure security and validate the information before completion of the sale.
Step 5.Payment: After all verification steps have been completed, we will promptly send payment! Enjoy the well earned cash and take heart that your character’s virtual legacy will live on!

19.How is the value of my account determined?

The value of each account is determined by several factors including the level, server, class, equipment and skills, and an overall expression of our supply and demand at any given time for the account based off on its characteristics.

20. Is it safe to give you all my account details?

We are a professional world class wow account trading website. Many years, we earned extremely good fame because of honesty and high-quality service. So please take ease to deal with us, we can offer you 100% safety and refund guarantee.

21.What payment options are available?

At the present time PayPal is the only available option to purchase an account.

22. How long does it take for the payment made via Paypal to be processed?

If you are using Paypal account balance, the process is almost immediate and delivery will be done as soon as Paypal alerts us with regards to your payment.

23.What is PayPal and how does it work?

Paypal is an online payment system that facilitates the transfer of money from one bank account to another. After signing up for an account at www.paypal.com and proceeding through their easy verification process, you may send money to your Paypal account from your bank account and begin to use to make purchases online from websites. Paypal is one of the most widely accepted electronic payment services used today to reliably, instantly and safely move money between accounts worldwide.

24. How do I open an account in Paypal?

To open an account in Paypal, simply visit www.paypal.com. From there you can click on the 'sign up' button and follow the registration process. Paypal has a user friendly system to help new users create their accounts.

25. How do I verify my Paypal account?

The Paypal verification system is quite simple and easy. Once you have created your Paypal account, you have the option to acquire verified status by completing a process through your bank. After logging into your Paypal account, click the option that says verify my account, and Paypal will give instructions on what to do next. Paypal will make two small deposits into the bank account attached to your Paypal account and they will request that you verify exactly the amounts that they have deposited. After checking your bank records, simply enter the deposit amounts into the Paypal query page and your account will then attain verified status.

Safety

26.How safe is it to buy from accountol.com?

We have taken great precautions to ensure the protection of each account, so there is little chance to be stolen for the accounts.Accountol.com have accumulated much experience and knowledge in ensuring the protection and security of every account, thereby increasing the level of service offered to you. If you have any additional questions, please feel free to visit our live help, open 24/7.

27.Is it safe for the privacy of my details?

Client confidentiality is our top priority. Our company has imposed very strict rules with regards to disclosing or selling of any client information whatsoever. Offenders will be charged and prosecuted in court for breaching of trust.
Customer Service

28.What can I do if I have questions?

When you have questions, you can obtain support via the live help, FAQS or e-mail.

29. What is Live Help?

We are committed to provide maximum customer satisfaction by providing a 24/7 on-line help chat system to ensure all your queries being answered at the soonest instant.

30.How can I contact livehelp?

You should login our website first, and click livehelp on any page of our web, then fill in the form appeared. The customer support is ready to help you.

31. Why does no one answer my questions when Live Help is on?

Under such situation, we urge you to hold your cool and be a little more patient with us. Our customer service representative may be temporally away from their work station or either that, we may be experiencing high traffic volume on our live help system. After all, you are served by a human being behind a computer. However, you can contact us via email and we will revert back to you shortly.

Ownership

32.Can I transfer a character I purchase to another server?

Sometimes. It largely depends on the game, but it is possible to transfer characters between servers in games such as EverQuest and World of Warcraft.

33.What should I do once I have received the account details?

Once you have completed an account purchase the login and password information will be sent immediately. The email address attached to the account will be available for alteration one month after the purchase, to ensure quality assurance. To complete the email change after the waiting period, visit our live help and our customer service agents will assist you.